Disclaimers & Service Terms
Last updated: July 15th 2025
At Bold City Ultra Clean, we value transparency and trust. Please review the information below regarding our services, communication practices, and terms of service.
Service Disclaimers
Scope of Service:
Bold City Ultra Clean provides professional cleaning for residential tankless water heaters only. We do not service traditional water heaters or commercial systems.Two-Unit Limitations:
Our Two-Story Cleaning Package applies only to homes with two tankless water heaters. Additional systems may require a custom quote.System Condition Disclaimer:
We cannot guarantee performance results if your system is already damaged or has pre-existing internal issues. If we detect concerns during the cleaning, we will advise you to contact a licensed plumber or manufacturer-certified technician.Water Quality Factors:
Effectiveness of results may vary depending on your local water conditions, system age, and frequency of maintenance.
Text Message Opt-In
By submitting your contact information or scheduling service, you agree to receive text messages from Bold City Ultra Clean. These may include:
Appointment confirmations and reminders
Service follow-ups
Exclusive offers or maintenance tips
You may opt out at any time by replying STOP to any of our messages.
Service Agreement & Checklist
For clarity and peace of mind, please review our standard service agreement before scheduling.
The agreement includes details on:
Liability limitations and your responsibilities as the homeowner
Contact information for follow-up questions
If you have any questions before booking, don’t hesitate to contact us here or call/text us directly at (904)716-9158.